Jump to ContentJump to Main Navigation
Independent futuresCreating user-led disability services in a disabling society$
Users without a subscription are not able to see the full content.

Colin Barnes

Print publication date: 2006

Print ISBN-13: 9781861347183

Published to Policy Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781861347183.001.0001

Show Summary Details
Page of

PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 15 June 2021

Service users' views and experiences

Service users' views and experiences

(p.115) seven Service users' views and experiences
Independent futures

Colin Barnes

Geof Mercer

Policy Press

This chapter, first, foregrounds users' experiences using mainstream, community-based support services. A contrast is drawn with disabled people's experiences of user-led services. The discussion concentrates on the perceived advantages and disadvantages of the two forms of provision. Second, consideration is given to the impact of current economic and policy contexts on the promotion of ‘independent living’ Third, there is a more detailed examination of the key aspects about user-led services that users believe set them apart from mainstream statutory and voluntary services. These range over the process of assessment of support needs through the quality and range of services to central claims by organizations of disabled people that user-controlled agencies provide greater choice and control to individual disabled service users. The final section considers the responses of research participants to questioning about the drawbacks and shortcomings in their experience of user-led services, and whether there was a discrepancy between the aims and objectives of user-controlled organizations and actual practice, and if so, what might be the explanation.

Keywords:   user-led services, user-controlled organizations, community-based support services, disabled, independent living

Policy Press Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.