This book links notions of citizenship with government policy to inform service users about their rights. It explores the role of government in encouraging or deterring the claiming of welfare entitlements as a way of understanding changing political perspectives and attitudes towards citizens and their social rights. The book compares the rhetoric of claimants' rights with the realities of information provision; uses the example of the increasingly complex social security system to consider the citizenship status of claimants; focuses on government policies rather than on psychological, attit ... More
Keywords: citizenship, government policy, social rights, welfare entitlements, social security, take-up, attitudes, deprivation
Print publication date: 2003 | Print ISBN-13: 9781861344885 |
Published to Policy Press Scholarship Online: March 2012 | DOI:10.1332/policypress/9781861344885.001.0001 |