Jump to ContentJump to Main Navigation
Critical Perspectives on User Involvement$
Users without a subscription are not able to see the full content.

Marian Barnes and Phil Cotterell

Print publication date: 2011

Print ISBN-13: 9781847427519

Published to Policy Press Scholarship Online: May 2012

DOI: 10.1332/policypress/9781847427519.001.0001

Show Summary Details
Page of

PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 22 October 2021

The capacity, impact and challenge of service users' experiential knowledge

The capacity, impact and challenge of service users' experiential knowledge

(p.57) Five The capacity, impact and challenge of service users' experiential knowledge
Critical Perspectives on User Involvement

Phil Cotterell

Carolyn Morris

Policy Press

This chapter explores experiential knowledge, including the claims for such knowledge and evidence of its impact, along with major challenges that service users and professionals are faced with when accessing or working with it. Examples of experiential knowledge production and its validity claims in the setting of involvement in cancer care are focused on. Tensions, possibilities and limitations of group-orientated forums of ‘knowledge exchange’ are highlighted. Sites of involvement in health care can be places where differing knowledge collide and require sensitive negotiation. Nevertheless, the possibility for the development of a unique knowledge amongst service users in this setting is present. The chapter identifies the nature of experiential knowledge as well as the challenges faced, e.g. acknowledging the ‘cancer patient’ as expert and as the owner of a unique knowledge; the difficulties of collectivising knowledge; and the implicit structural impediments that act as a barrier to a sophisticated use of experiential knowledge.

Keywords:   experiential knowledge, cancer, partnership

Policy Press Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.