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Changing local governance, changing citizens$
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Catherine Durose, Stephen Greasley, and Liz Richardson

Print publication date: 2009

Print ISBN-13: 9781847422170

Published to Policy Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781847422170.001.0001

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(p.210) (p.211) Twelve Conclusion
Changing local governance, changing citizens

Catherine Durose

Stephen Greasley

Liz Richardson

Policy Press

This concluding section matches the three dimensions of citizenship to the processes of enactment created by the local e-government programme, to develop some conclusions on how e-citizenship is emerging in the UK. Citizenship as status has been a significant issue in the development of e-government more generally in the UK. Citizenship as rights and responsibilities is largely shaped by the need for authentication in information and communication-technologies systems. The drive for authentication is less about the general status of citizenship and more about the specific rights of individuals to particular services. Citizenship as identity is largely ignored in the local e-government enactment process. While the local e-government programme has been primarily about reinforcing conventional understandings of citizenship, citizens are using the technologies in a more innovative way to transform their relationships with various communities.

Keywords:   citizenship, e-government programme, e-citizenship, UK, e-government, authentication, information, communities

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