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Changing local governance, changing citizens$
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Catherine Durose, Stephen Greasley, and Liz Richardson

Print publication date: 2009

Print ISBN-13: 9781847422170

Published to Policy Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781847422170.001.0001

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PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 26 February 2020

e-citizenship: reconstructing the public online

e-citizenship: reconstructing the public online

(p.192) (p.193) Eleven e-citizenship: reconstructing the public online
Changing local governance, changing citizens

Rabia Karakaya Polat

Lawrence Pratchett

Policy Press

This chapter focuses on the UK's local e-government programme that ran between 2000 and 2006, and analyses its limitations in terms of supporting or building any sense of local community. The local e-government programme, entitled ‘e-citizens’, focused on encouraging take-up of the new channels being developed elsewhere in the interests of modernisation and efficiency. Its resources were invested, therefore, in surveying the e-activities of the public and in marketing e-services to them. The ‘e-citizens’ strand of the programme, therefore, captured perfectly the overarching message of the local e-government programme in relation to citizenship. The chapter discusses the three different dimensions of citizenship: citizenship as status, citizenship as rights and responsibilities, and citizenship as identity. It examines how each of these is being enacted in the online world, by both governments and citizens, focusing especially on the nationally promoted local e-government programme. Finally, the chapter examines the consequences of the current enactment for the development of citizenship.

Keywords:   e-citizenship, e-government, e-citizens, online, modernization, e-activities, e-services

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