Show Summary Details
- Title Pages
- List of figures
- Notes on contributors
-
Introduction Modernising social work -
One Performance management in modernised social work -
Two This is the modern world! Working in a social services contact centre -
Three Modernisation and the role of agency social workers -
Four Customer-citizenship in modernised social work -
Five Modernising children's services: partnership and participation in policy and practice -
Six Modernisation and the delivery of user-centred services -
Seven Quiet challenges? Professional practice in modernised social work -
Eight Managing to be professional? Team managers and practitioners in modernised social work -
Afterword Intensification, individualisation, inconvenience, interpellation - References
- Index
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- Title Pages
- List of figures
- Notes on contributors
-
Introduction Modernising social work -
One Performance management in modernised social work -
Two This is the modern world! Working in a social services contact centre -
Three Modernisation and the role of agency social workers -
Four Customer-citizenship in modernised social work -
Five Modernising children's services: partnership and participation in policy and practice -
Six Modernisation and the delivery of user-centred services -
Seven Quiet challenges? Professional practice in modernised social work -
Eight Managing to be professional? Team managers and practitioners in modernised social work -
Afterword Intensification, individualisation, inconvenience, interpellation - References
- Index
