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Outsourcing in the UKPolicies, Practices and Outcomes$
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Janice Morphet

Print publication date: 2021

Print ISBN-13: 9781529209600

Published to Policy Press Scholarship Online: January 2022

DOI: 10.1332/policypress/9781529209600.001.0001

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PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 16 May 2022

Outsourcing Central Government Services

Outsourcing Central Government Services

Chapter:
(p.103) 7 Outsourcing Central Government Services
Source:
Outsourcing in the UK
Author(s):

Janice Morphet

Publisher:
Policy Press
DOI:10.1332/policypress/9781529209600.003.0007

This chapter discusses the requirements on central government to liberalise services as part of the implementation of the General Agreement on Trade in Services (GATS), which provided an opportunity to distance the civil service from the more difficult and public-facing elements of its roles. It explains how privatising the delivery of services enabled the introduction of performance management and cost-cutting. It also recounts how governments had no particular interest in asylum or immigration policy as most of the post-war immigration to the UK had been from Commonwealth countries to meet employment shortfalls in UK public services. The chapter then details how the central government implemented public service liberalisation through the Government Procurement Agreement (GPA) and anticipated GATS by prioritising nationalised industries and local government. It clarifies how the use of agencification and privatisation allowed the reformulation of pay bands leading to cost reductions in the front-line delivery services.

Keywords:   General Agreement on Trade in Services, civil service, central government, performance management, cost-cutting, post-war immigration, Government Procurement Agreement

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