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Outsourcing in the UKPolicies, Practices and Outcomes$
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Janice Morphet

Print publication date: 2021

Print ISBN-13: 9781529209600

Published to Policy Press Scholarship Online: January 2022

DOI: 10.1332/policypress/9781529209600.001.0001

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PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 16 May 2022

Creating the Public Services Market

Creating the Public Services Market

(p.85) 6 Creating the Public Services Market
Outsourcing in the UK

Janice Morphet

Policy Press

This chapter features the key challenge for the central government in implementing the General Agreement on Trade in Services (GATS) to liberalise public services, which was to find a way of market making. It stresses the difficulties in opening public services to competition where there had been no private sector engagement before. It also discusses the introduction of change and the potential for opening internal processes to competition, which meant that private sector contractors would have to be attracted to establishing a capability to bid for the work. The chapter refers to the transfer of skills between the public and private sectors, such as human resources, although there continued to be differences in the cultural context of the public sector. It looks at the challenges faced by public bodies as they defined their activities, attributed costs, and were managed.

Keywords:   General Agreement on Trade in Services, public services, market making, private sector, human resources, cultural context, public sector

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