Jump to ContentJump to Main Navigation
The Harms of WorkAn Ultra-Realist Account of the Service Economy$
Users without a subscription are not able to see the full content.

Anthony Lloyd

Print publication date: 2018

Print ISBN-13: 9781529204018

Published to Policy Press Scholarship Online: May 2019

DOI: 10.1332/policypress/9781529204018.001.0001

Show Summary Details
Page of

PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2020. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 05 April 2020

Positive motivation to harm

Positive motivation to harm

Chapter:
(p.97) Five Positive motivation to harm
Source:
The Harms of Work
Author(s):

Anthony Lloyd

Publisher:
Policy Press
DOI:10.1332/policypress/9781529204018.003.0006

This chapter offers evidence to suggest that harm is not something done to precarious workers by social forces and structural deficit but also something inflicted upon each other. The culture of targets and competitive individualism creates the conditions for conflict between managers, co-workers and customers, all of whom seek some degree of status, recognition or security from the infliction of harm on others. Evidence shows managers targeting employees, the emergence of cliques, often management led, which inflict harm on those outside the group, customers willing to belittle, infantilise and abuse employees, and co-workers seeking competitive advantage at the expense of others. This positive motivation to harm reflects the absence of an ethical responsibility for the other and, in some cases, represents the emergence of a subjectivity imbued with the ‘special liberty’ to act as one pleases in order to maximise market share and opportunities within a culture of competition and individual advantage.

Keywords:   ethical responsibility, absence, harm, subjectivity, motivation, customer abuse, workplace bullying, special liberty

Policy Press Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.