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Public Policy Resources$
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Peter Knoepfel

Print publication date: 2018

Print ISBN-13: 9781447345053

Published to Policy Press Scholarship Online: May 2019

DOI: 10.1332/policypress/9781447345053.001.0001

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Public policy management by actors’ endowment

Public policy management by actors’ endowment

(p.251) 16 Public policy management by actors’ endowment
Public Policy Resources

Peter Knoepfel

Policy Press

As shown in this chapter, Action Plans (AP) can be considered as means of improving both the efficiency and effectiveness of public policies. Such plans aim to coordinate and target the production of administrative outputs in terms of defining (functional, temporal, spatial or social) priorities. The chapter shows that the ‘service level agreements’ (French: mandat/contrat de prestation; German: Leistungsvertrag), which are increasingly used in Switzerland, can be in interpreted as specific action plans that attempt to control public action by means of specific allocations of public action resources. Initially aimed at limiting state intervention (liberal state), such agreements have become general instruments for the management of public policies by identifying (quantitatively or qualitatively determined) objectives and related resources and outputs to be produced by various public agencies. The chapter shows, however, that such agreements take little or no account of the effectiveness in terms of the results (outcomes) of public policies. Hence, new public management reforms still lack adequate management or control of their (claimed) capacity for steering problem-solving through public policies by means of the allocation of budgets of both very familiar (Law, Time, Personnel, Money) and still not entirely recognized resources (Organization, Information, Consensus, Political Support).

Keywords:   service level agreements, policy efficiency and effectiveness, public action, resource budgets, action plans, implementation processes

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