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Transport Matters$
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Iain Docherty and Jon Shaw

Print publication date: 2019

Print ISBN-13: 9781447329558

Published to Policy Press Scholarship Online: May 2020

DOI: 10.1332/policypress/9781447329558.001.0001

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PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 16 September 2021

The journey experience

The journey experience

(p.227) 10 The journey experience
Transport Matters

Juliet Jain

William Clayton

Policy Press

Travel is more than getting from A to B: it is an experience. How people use their time, and how their time use shapes experience, has been subject to enquiry over the last 15 years. This chapter synthesises the evidence demonstrating that while the research emphasis has been on the productivity of passengers in trains and buses, other tropes need to emerge that incorporate the car, and ‘anti-activity’ such as sleep and rest. We conclude by considering the challenge for policy of incorporating the spectrum of individual value of travel time activities. We also question how to direct investment into the elements of travel that affect experience, such as free WiFi on board trains, where technology change is rapid. Finally, we note that where the travel experience is enhanced there is a challenge for sustainability if the experience of longer distance travel becomse too attractive.

Keywords:   Journey experience, Time use, Passenger, Productivity, Sleep

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