Co-design with citizens and stakeholders
Co-design with citizens and stakeholders
This chapter examines how design thinking, with its commitment to seeing challenges from the user perspective, prototyping and rapid learning, has begun to make head way in the policy world as a technique to review service delivery practices. This chapter will review the thinking behind it, connecting design to various social sciences theories and showing applications of the technique.
Keywords: design thinking, policy, social sciences, user perspective, prototyping, rapid learning
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