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The Creative Citizen UnboundHow Social Media and DIY Culture Contribute to Democracy, Communities and the Creative Economy$
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Ian Hargreaves and John Hartley

Print publication date: 2016

Print ISBN-13: 9781447324942

Published to Policy Press Scholarship Online: January 2017

DOI: 10.1332/policypress/9781447324942.001.0001

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Technology and the creative citizen

Technology and the creative citizen

(p.231) Ten Technology and the creative citizen
The Creative Citizen Unbound

Jerome Turner

Dan Lockton

Jon Dovey

Policy Press

Arguments about the virtues and vices of social media technologies are appraised, exposing the potential for approaches based upon community-led design. Three case studies illustrate. The Story Machine, co-created with a community group, adapts iPad technology in the context of a steering wheel and a circus-like platform, enabling stories to be displayed continuously both remotely and on public screens at the community centre, where they are re-shaped by a ‘live’ audience. This hacking, modding or re-appropriation of technologies is widespread. Communities naturally prefer established and easy-to-use technologies, illustrated by a study of core social media usage in a hyperlocal news operation in Wolverhampton. Simple analogue media, such as the village notice board, indicate that mediated spaces become problematic if key participants exercise ill-judged power. Low friction processes for community inclusion become more urgent in an age of urban informatics. In ‘smart cities’ a balance is needed between top down data systems and smaller scale networks co-designed around the needs of identifiable user communities and so promoting trust.

Keywords:   technology, community-led design, hacking, modding, trust, data

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