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Micro-Enterprise and Personalisation – What Size is Good Care? - Policy Press Scholarship Online
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Micro-Enterprise and Personalisation: What Size is Good Care?

Catherine Needham, Kerry Allen, and Kelly Hall


Shifts to independent delivery of health and social care services has led to increased numbers of micro-enterprises. Could these tiny organisations with just 5 or fewer employees be the best way of delivering cost-effective health and social care services in the context of decreased budgets and increased demands? What size is 'just right' for a care provider? This book explores size as an independent variable in care services, comparing outcomes and value for money across micro, small, medium and large organisations. Using interviews and surveys with 108 people using services and careers in 27 ... More

Keywords: social care, micro enterprise, personalisation, interviews, care act, outcomes, survey, size, austerity

Bibliographic Information

Print publication date: 2016 Print ISBN-13: 9781447319221
Published to Policy Press Scholarship Online: September 2017 DOI:10.1332/policypress/9781447319221.001.0001


Affiliations are at time of print publication.

Catherine Needham, author
University of Birmingham

Kerry Allen, author
University of Birmingham

Kelly Hall, author
University of Birmingham