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Access to justice for disadvantaged communities$
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Marjorie Mayo, Gerald Koessl, Matthew Scott, and Imogen Slater

Print publication date: 2014

Print ISBN-13: 9781447311027

Published to Policy Press Scholarship Online: September 2014

DOI: 10.1332/policypress/9781447311027.001.0001

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PRINTED FROM POLICY PRESS SCHOLARSHIP ONLINE (www.policypress.universitypressscholarship.com). (c) Copyright Policy Press, 2022. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in PPSO for personal use.date: 05 July 2022

Social justice and the welfare state

Social justice and the welfare state

(p.9) One Social justice and the welfare state
Access to justice for disadvantaged communities

Marjorie Mayo

Gerald Koessl

Matthew Scott

Imogen Slater

Policy Press

Chapter one outlines the history of varying approaches to social citizenship and the welfare state, exploring the different perspectives that underpin these debates. This sets the context for critically exploring more recent debates on public service modernisation and the increasing use of market mechanisms in public service provision. Some individuals may benefit from increasing choice as a result of these policies. But others may have less choice as a result, and this especially applies to people living in less advantaged communities. Public service modernisation agendas can have significant impacts on public service professionals too, posing professional dilemmas, potentially undermining the public service ethos in the process.

Keywords:   welfare state, public service modernisation, professional values, public service ethos

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