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People-centred public health$
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Jane South, Judy White, and Mark Gamsu

Print publication date: 2012

Print ISBN-13: 9781447305316

Published to Policy Press Scholarship Online: May 2013

DOI: 10.1332/policypress/9781447305316.001.0001

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Commissioning and delivery

Commissioning and delivery

(p.126) (p.127) Ten Commissioning and delivery
People-centred public health

Jane South

Judy White

Mark Gamsu

Policy Press

This chapter considers the commissioning and implementation of public health programmes that engage members of the public in lay health worker roles. It identifies common challenges as well as discussing strategies to enhance the experience of those volunteering or working as lay health workers. The case for a whole system approach to effective health commissioning is examined followed by discussion of recruitment, training, and professional support processes. Illustrative examples are drawn from public health practice. Flexibility is important as some issues such as payment are complex and require active management. Ultimately new collaborative models are required to ensure that citizen involvement is adequately funded, barriers to engagement are removed and grassroots activity is supported.

Keywords:   commissioning, volunteer support, management, training, payment, recruitment

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