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Berkel, R., & Valkenburg, B. (2007-02-28). The individualisation of activation services in context. In Making it personal: Individualising activation services in the EU. : Policy Press. Retrieved 19 Sep. 2021, from https://policypress.universitypressscholarship.com/view/10.1332/policypress/9781861347978.001.0001/upso-9781861347978-chapter-1.