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Beresford, P. (2005-01-19). Service-user involvement in evaluation and research: issues, dilemmas and destinations. In The politics of evaluation: Participation and policy implementation. : Policy Press. Retrieved 2 Apr. 2020, from https://www.universitypressscholarship.com/view/10.1332/policypress/9781861346063.001.0001/upso-9781861346063-chapter-5.