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Harris, J., & Unwin, P. (2009-03-31). Performance management in modernised social work. In Modernising social work: Critical considerations. : Policy Press. Retrieved 17 Sep. 2021, from https://policypress.universitypressscholarship.com/view/10.1332/policypress/9781847420060.001.0001/upso-9781847420060-chapter-2.