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Brown, P., & Flores, R. (2018-06-06). The informalisation of professional–patient interactions and the consequences for regulation in the United Kingdom. In Professional Health Regulation in the Public Interest: International Perspectives. : Policy Press. Retrieved 24 Jul. 2021, from https://policypress.universitypressscholarship.com/view/10.1332/policypress/9781447332268.001.0001/upso-9781447332268-chapter-003.