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Private and confidential?Handling personal information in the social and health services$
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Chris Clark and Janice McGhee

Print publication date: 2008

Print ISBN-13: 9781861349064

Published to Policy Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781861349064.001.0001

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Working together? Sharing personal information in health and social care services

Working together? Sharing personal information in health and social care services

Chapter:
(p.209) eleven Working together? Sharing personal information in health and social care services
Source:
Private and confidential?
Author(s):

Val Baker

Publisher:
Policy Press
DOI:10.1332/policypress/9781861349064.003.0012

This chapter offers a window onto the fast-changing world of interagency information sharing in the ‘Joint Future’ of health and social services. Government has taken up the challenge to raise service standards right across the spectrum of service type and client need, and in this the effective sharing of relevant personal information about individuals is seen as critical. While the need for better information sharing is undoubtedly one of the key themes to emerge from inquiries into service failures over the past 30 years or more, the range of practical solutions potentially available has lately been revolutionised by the new, unprecedentedly powerful information technologies. What emerges therefore is a picture of pell mell change as government, agencies, professional bodies, and practitioners constantly struggle to adopt new legislation and develop new information systems, tools, and protocols, some of which seem destined for obsolescence almost before the website proclaiming them has been published.

Keywords:   interagency information sharing, Joint Future, personal data

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