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The glass consumerLife in a surveillance society$
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Dr Susanne Lace

Print publication date: 2005

Print ISBN-13: 9781861347350

Published to Policy Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781861347350.001.0001

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Data use in credit and insurance: controlling unfair outcomes

Data use in credit and insurance: controlling unfair outcomes

(p.157) 6 Data use in credit and insurance: controlling unfair outcomes
The glass consumer

Harriet Hall

Policy Press

This chapter demonstrates how the use of personal information can expand overall access to credit and insurance. It focuses on impacts that are potentially exclusionary, to understand better the distribution of the risks and benefits of personal information use — and to consider the scope for creative solutions to new forms of exclusion. It also discusses what is known about the adverse effects data use can have on access to credit and insurance and then examines the success of policy responses.

Keywords:   credit, insurance, personal information, information use, data use, policy

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