Case study: organisational change and employee health and wellbeing in the NHS
Case study: organisational change and employee health and wellbeing in the NHS
This chapter examines an often-neglected outcome of organisational-change programmes: the effects they have on employee health and wellbeing. It presents a case study of the organisational restructuring of Reproductive Medicine in a UK National Health Service Trust. Based on in-depth interviews with four maternity-services teams incorporating midwives, clinical support workers and administrators, the chapter examines the various inter-relations between organisational change and health. Interviews were conducted at three points over two years, allowing a detailed investigation of the trajectory of health outcomes during the change process. The ways in which staff reacted to change and also acted to influence change were seen to have powerful impacts on their health.
Keywords: organisational change, mental health, employee wellbeing, health outcomes
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