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Subversive citizensPower, agency and resistance in public services$
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Marian Barnes and David Prior

Print publication date: 2009

Print ISBN-13: 9781847422088

Published to Policy Press Scholarship Online: March 2012

DOI: 10.1332/policypress/9781847422088.001.0001

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‘Subversion’ and the analysis of public policy

‘Subversion’ and the analysis of public policy

(p.191) Twelve ‘Subversion’ and the analysis of public policy
Subversive citizens

David Prior

Marian Barnes

Policy Press

This chapter reflects more precisely on what the different studies of this book have to say about ‘what’ is being subverted, ‘where’ subversive practices take place, and ‘how’ subversion happens. It offers some conclusions about what the different perspectives adopted by the contributors to this collection can offer to an understanding of this aspect of the policy process. The studies show how both officials and citizens are actively engaged in a process of working out what is ‘the right thing to do’ in particular contexts, drawing on both professional and personal identities and values and personal and professional identifications and experiences, and assessing the possibilities and limitations of the institutional context in which they are operating.

Keywords:   public services, public policies, subversion, service delivery, professional identity

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