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Subversive citizens
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Subversive citizens: Power, agency and resistance in public services

Marian Barnes and David Prior


Many of the recent reforms in public services in the UK have been driven by the image of the ‘responsible citizen’ – the service user who not only has rights to receive services but also has responsibilities for the delivery of policy outcomes. In this way, citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line staff in public services and the people who use them can sometimes act in ways that modify, disrupt, or negate intended policy outcomes. This book presents an examination of how official policy objectives can be ‘subverted’ through t ... More

Keywords: responsible citizens, policy outcomes, government action, service delivery, community participation, healthy eating, social research

Bibliographic Information

Print publication date: 2009 Print ISBN-13: 9781847422088
Published to Policy Press Scholarship Online: March 2012 DOI:10.1332/policypress/9781847422088.001.0001


Affiliations are at time of print publication.

Marian Barnes, editor

David Prior, editor

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