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Social and Caring Professions in European Welfare StatesPolicies, Services and Professional Practices$
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Björn Blom, Lars Evertsson, and Marek Perlinski

Print publication date: 2017

Print ISBN-13: 9781447327196

Published to Policy Press Scholarship Online: September 2017

DOI: 10.1332/policypress/9781447327196.001.0001

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On the unnoticed aspects of professional practice

On the unnoticed aspects of professional practice

(p.193) Thirteen On the unnoticed aspects of professional practice
Social and Caring Professions in European Welfare States

Rasmus Antoft

Kjeld Høgsbro

Maria Appel Nissen

Søren Peter Olesen

Policy Press

The chapter focuses on some mostly unnoticed, but crucial, aspects of professional practice among welfare professions. One such aspect comprises of the informal and strategic forms of negotiations occurring within professional practice and how they relate to various forms of complexity. The text illustrates informal and strategic negotiations by using examples from empirical research on different groups of service users (e.g. people with dementia, unemployed, families with complex problems). A central assertion is that knowledge about such negotiations is vital in terms of understanding how professional practice is actually conducted and works. Such knowledge can enhance professional creativity, confidence and capability to act.

Keywords:   professional practice, service users, welfare professions, confidence, capability, professional creativity

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