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The Creative Citizen UnboundHow Social Media and DIY Culture Contribute to Democracy, Communities and the Creative Economy$
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Ian Hargreaves and John Hartley

Print publication date: 2016

Print ISBN-13: 9781447324942

Published to Policy Press Scholarship Online: January 2017

DOI: 10.1332/policypress/9781447324942.001.0001

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Technology and the creative citizen

Technology and the creative citizen

Chapter:
(p.231) Ten Technology and the creative citizen
Source:
The Creative Citizen Unbound
Author(s):

Jerome Turner

Dan Lockton

Jon Dovey

Publisher:
Policy Press
DOI:10.1332/policypress/9781447324942.003.0010

Arguments about the virtues and vices of social media technologies are appraised, exposing the potential for approaches based upon community-led design. Three case studies illustrate. The Story Machine, co-created with a community group, adapts iPad technology in the context of a steering wheel and a circus-like platform, enabling stories to be displayed continuously both remotely and on public screens at the community centre, where they are re-shaped by a ‘live’ audience. This hacking, modding or re-appropriation of technologies is widespread. Communities naturally prefer established and easy-to-use technologies, illustrated by a study of core social media usage in a hyperlocal news operation in Wolverhampton. Simple analogue media, such as the village notice board, indicate that mediated spaces become problematic if key participants exercise ill-judged power. Low friction processes for community inclusion become more urgent in an age of urban informatics. In ‘smart cities’ a balance is needed between top down data systems and smaller scale networks co-designed around the needs of identifiable user communities and so promoting trust.

Keywords:   technology, community-led design, hacking, modding, trust, data

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