- Title Pages
- List of figures
- List of innovation stories
- About the author
- A guide to the book
- Chapter 1 Place-based leadership and the inclusive city
- Chapter 2 Global trends and our urban future
- Chapter 3 The changing nature of public service reform
- Chapter 4 Understanding place and public policy
- Chapter 5 Place-based leadership
- Chapter 6 Leading public service innovation
- Chapter 7 Democratic urban governance
- Chapter 8 Leading the eco-city
- Chapter 9 Creating people-friendly cities
- Chapter 10 The diversity advantage
- Chapter 11 From smart cities to wise cities
- Chapter 12 International lesson drawing
- Appendix International city networks and resources
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